Server Maintenance Support Plan

WHAT IS SERVER MAINTENANCE?

Servers work 24/7 as the heart of your computer network. Your server must be properly maintained to run smoothly, minimize downtime and avoid potential loss of data. Preventative maintenance can often minimize the effects of a minor potential server failure from turning into a severe disaster which can last days, affecting you and your user’s ability to login to your computers and have access to email, internet, files and programs. This critical piece of hardware requires regular maintenance and monitoring.

The monthly Server Maintenance Support Plan includes:
  • Verify and test that server(s) backups are working
    If the need arises, this will ensure that your latest files can be restored
  • Check disk usage and clean up old files
    If If your server’s hard dives get full, your server can stop responding and cause data loss
  • Monitor RAID status (if applicable)
    Your RAID hard drives will be monitored for failure and failed drives immediately replaced* avoiding a server crash
  • Keep your OS updated with latest security updates
    Microsoft frequently releases security updates and patches. Staying on top of these updates is imperative to minimize the risk of security threats
  • Review system log files
    Monitor log files for potential software and or hardware issues and stop a small problem from turning into a big one
  • Monitor server utilization
    As your company grows so should your equipment. If you are nearing limits, you may need to plan on adding resources to your server or migrating to a new one
  • Security risk assessments
    Run security checks to look for potential risks and or security breaches and take appropriate action

To sign up or to learn more about the Server Maintenance Support Plan give us a call at 732-670-8416

*This maintenance plan covers remote service only. Additional costs for onsite service and hardware may be required to fix any issues that are discovered.
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